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vuro.ai

Privacy Policy

Vuro Privacy Policy
Last Updated: March 14, 2025

Introduction

Welcome to Vuro ("we," "our," or "us"). We are committed to protecting your privacy and providing you with a secure experience when using our trading analysis platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing or using Vuro, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

Information We Collect
Information You Provide to Us

  • Account Information: When you register for a Vuro account, we collect your email address, name, and password.

  • Payment Information: If you subscribe to Vuro Pro, we collect payment information, which is processed by our third-party payment processors. We do not store complete credit card information on our servers.

  • User Preferences: Information about your trading preferences, selected assets, timeframes, and other customization options.

  • Communications: Information you provide when contacting our support team.

Information Automatically Collected

  • Usage Data: Information about how you use our platform, including assets analyzed, features accessed, and interactions with our UI.

  • Device Information: Browser type, operating system, IP address, and device identifiers.

  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform. See our Cookie Policy section for more details.

Information from Third Parties

  • Market Data: We collect cryptocurrency and stock market data from Coinbase, Alpha Vantage, and other data providers.

  • Authentication Services: If you choose to sign in using third-party authentication services, we may receive profile information from those services.

How We Use Your Information
We use the information we collect for the following purposes:

  • Provide Our Services: To operate and maintain our trading analysis platform and provide the analysis and recommendations you request.

  • Improve Our Services: To enhance and personalize your experience, develop new features, and improve our algorithms.

  • Process Transactions: To process subscriptions, renewals, and other transactions.

  • Customer Support: To respond to your inquiries and resolve issues.

  • Communications: To send you important information about your account, subscription, and platform updates.

  • Marketing: To inform you about new features, promotions, and offers, subject to your communication preferences.

  • Security and Fraud Prevention: To protect the security and integrity of our platform and users.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your account information is protected by a password. You are responsible for maintaining the confidentiality of your password and for any activities that occur under your account.
Data Sharing and Disclosure
We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who help us operate, maintain, and improve our platform (e.g., payment processors, hosting providers, and analytics services).

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

  • Legal Requirements: When required by law, regulation, legal process, or governmental request.

  • Protection of Rights: To protect the rights, property, or safety of Vuro, our users, or others.

  • With Your Consent: In other circumstances where we have your consent.

We do not sell, rent, or lease your personal information to third parties.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal information we hold about you.

  • Correction: The right to request correction of inaccurate or incomplete information.

  • Deletion: The right to request deletion of your personal information in certain circumstances.

  • Restriction: The right to request restriction of processing in certain circumstances.

  • Data Portability: The right to receive your personal information in a structured, commonly used format.

  • Objection: The right to object to processing based on legitimate interests or direct marketing.

  • Withdraw Consent: The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@vuro.ai.
Cookie Policy
We use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information.
We use the following types of cookies:

  • Essential Cookies: Required for the operation of our platform. These cookies enable basic functions like page navigation and access to secure areas.

  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our platform.

  • Functionality Cookies: Enable us to personalize content and remember your preferences.

  • Targeting Cookies: Record your visit to our platform, the pages you have visited, and the links you have followed.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.

Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this
Privacy Policy periodically.

Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: connect@vuro.ai

 

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